Adnuntius incident

Delays in indexing

Notice Resolved View vendor source →

Adnuntius experienced a notice incident on May 23, 2024 affecting Ad Serving, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 12:35 PM UTC
Resolved
May 23, 2024, 03:00 PM UTC
Duration
2h 24m
Detected by Pingoru
May 23, 2024, 12:35 PM UTC

Affected components

Ad Serving

Update timeline

  1. investigating May 23, 2024, 12:35 PM UTC

    Changes made to campaigns are taking longer than normal to be applied in our adserver.

  2. identified May 23, 2024, 12:43 PM UTC

    We have identified a large number of updates that are occurring which have caused this issue and are adjusting our system to handle this.

  3. monitoring May 23, 2024, 02:18 PM UTC

    We have identified the source of the updates and have taken action to stop this affecting the rest of the system

  4. resolved May 23, 2024, 03:00 PM UTC

    The remaining updates which caused the issue have now also been processed. Some update functionality was required to be disabled to allow this, we will be working on bringing it back with safeguards to prevent a recurrence of this issue.