AdGuard experienced a minor incident on October 3, 2024 affecting Website & services and AdGuard DNS and 1 more component, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 03, 2024, 01:38 PM UTC
We are in progress of migrating backend services to a new cluster. 1. Websites work is temporarily degraded. 2. VPN servers are operational, but retrieving the list of locations or signing up may not work. 3. DNS servers are operational, the dashboard may degrade.
- identified Oct 03, 2024, 01:39 PM UTC
Migration is in progress.
- identified Oct 03, 2024, 02:16 PM UTC
Migration is still in progress
- identified Oct 03, 2024, 02:35 PM UTC
Websites are fully operational, retrieving VPN locations is faulty.
- monitoring Oct 03, 2024, 03:35 PM UTC
VPN locations can be retrieved now, there still may be issues with websites
- monitoring Oct 03, 2024, 05:22 PM UTC
Images on the websites are back. Backend services have been restored.
- resolved Oct 03, 2024, 06:16 PM UTC
Migration has been finished and all major services are operational.