AdGuard experienced a major incident on November 18, 2025 affecting all public, lasting 19h 27m. The incident has been resolved; the full update timeline is below.
Affected components
all public
Update timeline
- investigating Nov 18, 2025, 11:41 AM UTC
We’re experiencing an outage affecting access to the site from EU region. The issue originates from an upstream network provider, causing intermittent failures and timeouts. Our systems are operating normally, but external connectivity is degraded. We’re monitoring the situation and will restore full availability as soon as the upstream provider resolves the problem.
- monitoring Nov 18, 2025, 03:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 19, 2025, 07:08 AM UTC
This incident has been resolved.