ADESTIS Cloud incident

AHS-6546 - High latency on S3 Global region

Minor Resolved View vendor source →

ADESTIS Cloud experienced a minor incident on July 5, 2022 affecting ADESTIS S3 (FFM1-NTT) and ADESTIS S3 (NBG6-NN), lasting 13h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2022, 09:30 PM UTC
Resolved
Jul 06, 2022, 10:35 AM UTC
Duration
13h 5m
Detected by Pingoru
Jul 05, 2022, 09:30 PM UTC

Affected components

ADESTIS S3 (FFM1-NTT)ADESTIS S3 (NBG6-NN)

Update timeline

  1. investigating Sep 23, 2022, 01:54 PM UTC

    The latency of the S3 Global region increased to a high latency. Investigation started.

  2. identified Sep 23, 2022, 02:01 PM UTC

    The issue was identified and resolved. A software bug causes a broad flood of write requests to versioned buckets which had replication to other buckets enabled.

  3. resolved Sep 23, 2022, 02:02 PM UTC

    This incident has been resolved.