ADESTIS Cloud incident

S3 Problem in datacenter nbg4-he (AHS-7361)

Critical Resolved View vendor source →

ADESTIS Cloud experienced a critical incident on January 30, 2023 affecting ADESTIS S3 (NBG4-HE), lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 08:22 AM UTC
Resolved
Jan 30, 2023, 08:48 AM UTC
Duration
26m
Detected by Pingoru
Jan 30, 2023, 08:22 AM UTC

Affected components

ADESTIS S3 (NBG4-HE)

Update timeline

  1. investigating Jan 30, 2023, 08:22 AM UTC

    We currently see a problem with S3 in location nbg4-he. We will now take a look.

  2. identified Jan 30, 2023, 08:46 AM UTC

    After updates on the reverse proxy systems the way how the configuration files are loaded has changed. We found a bug in HA Proxy but we were able to workaround.

  3. resolved Jan 30, 2023, 08:48 AM UTC

    We have now implemented a workaround and brought back full functionality.