ADESTIS Cloud incident

AHS-7589 Problems with E-Mail system

Minor Resolved View vendor source →

ADESTIS Cloud experienced a minor incident on March 23, 2023 affecting ADESTIS Support E-Mail System, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2023, 11:46 AM UTC
Resolved
Mar 23, 2023, 01:54 PM UTC
Duration
2h 8m
Detected by Pingoru
Mar 23, 2023, 11:46 AM UTC

Affected components

ADESTIS Support E-Mail System

Update timeline

  1. investigating Mar 23, 2023, 11:46 AM UTC

    The backend system of our email servers are currently not working properly. E-Mails still will be received but it may take some time until they reach us. In case you need to get in contact with us immediatly: Either give us a call, contact us via Teams or create a ticket via our support portal.

  2. investigating Mar 23, 2023, 09:54 PM UTC

    The problem was solved. We are continuing to monitor the system.

  3. resolved Mar 23, 2023, 09:54 PM UTC

    This incident has been resolved.