ADESTIS Cloud incident

Problems with telephone system

Minor Resolved View vendor source →

ADESTIS Cloud experienced a minor incident on November 30, 2023 affecting ADESTIS Support Phone, lasting 4d 21h. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 03:31 PM UTC
Resolved
Dec 05, 2023, 12:49 PM UTC
Duration
4d 21h
Detected by Pingoru
Nov 30, 2023, 03:31 PM UTC

Affected components

ADESTIS Support Phone

Update timeline

  1. investigating Nov 30, 2023, 03:31 PM UTC

    We are currently not reachable via our phone numbers. Our telephone provider has an issue. The mobile support number is still reachable.

  2. monitoring Nov 30, 2023, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 30, 2023, 03:49 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 05, 2023, 12:49 PM UTC

    This incident has been resolved.