ADESTIS Cloud incident

AHS-9774 Problem with Virtualization Host in nbg6-nn

Major Resolved View vendor source →

ADESTIS Cloud experienced a major incident on April 19, 2025 affecting ADESTIS Cloud Computing-Infrastructure (NBG6-NN), lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2025, 10:23 PM UTC
Resolved
Apr 19, 2025, 11:21 PM UTC
Duration
58m
Detected by Pingoru
Apr 19, 2025, 10:23 PM UTC

Affected components

ADESTIS Cloud Computing-Infrastructure (NBG6-NN)

Update timeline

  1. investigating Apr 19, 2025, 10:23 PM UTC

    Our monitoring informed us about an host failure in nbg6-nn. We are currently investigating the problem.

  2. resolved Apr 19, 2025, 11:21 PM UTC

    All failed VMs were automatically restarted on other nodes. Customers are informed directly with the List of Systems. The Server is evacuated from cluster.