Adeptcore experienced a major incident on January 26, 2026 affecting ACP - Network, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
ACP - Network
Update timeline
- investigating Jan 26, 2026, 09:26 PM UTC
We got alerts about some of our Bare Metal Cloud servers losing network connectivity. We are investigating the alert with our datacenter team.
- investigating Jan 26, 2026, 09:42 PM UTC
We received alerts that all networking is back online. Outage lasted about 25 minutes; we are still identifying the root cause of this issue. This issue only affected Bare Metal Services from our datacenter. Colocation, storage and all other service remained fully operational.
- resolved Mar 09, 2026, 05:30 PM UTC
This incident has been resolved.