Addigy Outage History

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Addigy had 11 outages in the last 2 years totaling 99h 13m of downtime — averaging 0.5 incidents per month.

There were 11 Addigy outages since July 19, 2024 totaling 99h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.addigy.com

Minor June 22, 2026

Elevated Latency on Addigy Cloud Interface

Detected by Pingoru
Jun 22, 2026, 02:15 PM UTC
Resolved
Jun 22, 2026, 06:01 PM UTC
Duration
3h 45m
Affected: Addigy Cloud Interface
Timeline · 4 updates
  1. investigating Jun 22, 2026, 02:15 PM UTC

    We are currently investigating elevated latency on Addigy Cloud Interface, certain users may be seeing the interface slow to load.

  2. identified Jun 22, 2026, 02:59 PM UTC

    This issue is being correlated to an upstream vendor, for additional status information from the vendor please see this link: https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51 "We are investigating a fiber cut in Eastern North America. Customers connecting through North America or accessing services in Europe may see increased latencies and timeouts as Cloudflare engineers look to mitigate."

  3. monitoring Jun 22, 2026, 04:53 PM UTC

    Cloudflare Traffic engineering efforts have successfully mitigated the majority of congestion and packet drops.

  4. resolved Jun 22, 2026, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 18, 2026

Issue with direct agent installer download links on Add Devices page

Detected by Pingoru
Jun 18, 2026, 12:53 PM UTC
Resolved
Jun 18, 2026, 01:00 PM UTC
Duration
7m
Affected: Addigy Cloud Interface
Timeline · 2 updates
  1. identified Jun 18, 2026, 12:53 PM UTC

    An issue has been identified with direct subdomain agent installer download links that are obtained on the Add Devices Page.

  2. resolved Jun 18, 2026, 01:00 PM UTC

    A fix has been applied and the incident is now resolved.

Read the full incident report →

Critical March 17, 2026

Addigy Cloud Interface Unavailable

Detected by Pingoru
Mar 17, 2026, 09:11 PM UTC
Resolved
Mar 17, 2026, 11:05 PM UTC
Duration
1h 54m
Affected: Addigy Cloud Interface
Timeline · 3 updates
  1. investigating Mar 17, 2026, 09:11 PM UTC

    We are currently investigating an issue with the Addigy Cloud Interface being unavailable or degraded performance.

  2. monitoring Mar 17, 2026, 09:47 PM UTC

    The system is operational again and we are monitoring the services.

  3. resolved Mar 17, 2026, 11:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 22, 2026

Trouble logging in

Detected by Pingoru
Feb 22, 2026, 06:41 PM UTC
Resolved
Feb 22, 2026, 08:15 PM UTC
Duration
1h 34m
Affected: Addigy Cloud Interface
Timeline · 3 updates
  1. investigating Feb 22, 2026, 06:41 PM UTC

    Some users may be experiencing trouble when logging in to Addigy. Our team is currently investigating issues related to our upstream vendor.

  2. monitoring Feb 22, 2026, 06:52 PM UTC

    Authentication is operational again, we are monitoring our upstream vendor, please contact [email protected] if you need additional assistance.

  3. resolved Feb 22, 2026, 08:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 30, 2025

Issues with Device Filtering and Device Searching

Detected by Pingoru
Sep 30, 2025, 05:34 PM UTC
Resolved
Sep 30, 2025, 06:18 PM UTC
Duration
44m
Affected: Addigy Cloud Interface
Timeline · 3 updates
  1. investigating Sep 30, 2025, 05:34 PM UTC

    We are currently investigating an issue with Device Filtering and Device Searching on the devices page. Clearing your search filters will allow the devices page to load as a temporary workaround.

  2. monitoring Sep 30, 2025, 05:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2025, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 9, 2025

Trouble logging into Addigy Platform

Detected by Pingoru
Sep 09, 2025, 06:50 PM UTC
Resolved
Sep 09, 2025, 07:39 PM UTC
Duration
49m
Affected: Addigy Cloud Interface
Timeline · 3 updates
  1. investigating Sep 09, 2025, 06:50 PM UTC

    Some users may be experiencing trouble when logging in to Addigy. Our team is currently investigating this issue.. We will send an additional update in 60 minutes.

  2. monitoring Sep 09, 2025, 07:04 PM UTC

    Our upstream provider Cloudflare had an incident that caused issues with users logging in or or staying authenticated, this issue is now resolved as per Cloudflare. More information is available below about the Cloudflare incident: https://www.cloudflarestatus.com/incidents/9pvscr0vmsy6 `The issue has been identified and a fix is being implemented. - Posted 1 minute ago. Sep 09, 2025 - 19:01 UTC`

  3. resolved Sep 09, 2025, 07:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 26, 2025

Error when assigning MDM Profiles

Detected by Pingoru
Feb 26, 2025, 04:22 PM UTC
Resolved
Feb 26, 2025, 08:14 PM UTC
Duration
3h 51m
Affected: Addigy Cloud Interface
Timeline · 3 updates
  1. identified Feb 26, 2025, 04:22 PM UTC

    We have identified an error when assigning MDM Profiles.

  2. monitoring Feb 26, 2025, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2025, 08:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2024

Addigy Cloud Interface Performance Degradation

Detected by Pingoru
Oct 15, 2024, 04:07 PM UTC
Resolved
Oct 15, 2024, 07:09 PM UTC
Duration
3h 2m
Affected: Addigy Cloud Interface
Timeline · 3 updates
  1. investigating Oct 15, 2024, 04:07 PM UTC

    We are currently investigating increased latency with the Addigy Cloud Interface.

  2. monitoring Oct 15, 2024, 04:18 PM UTC

    Increased latency appeared to be isolated to Miami, Florida Data Centers with one of of our upstream providers. We are continuing to monitor the performance and tracking the following incident: https://www.cloudflarestatus.com/incidents/dl9d78hny5g2

  3. resolved Oct 15, 2024, 07:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 4, 2024

Login Issue into Addigy due to an upstream provider

Detected by Pingoru
Sep 04, 2024, 01:08 PM UTC
Resolved
Sep 04, 2024, 01:59 PM UTC
Duration
51m
Affected: Addigy Cloud Interface
Timeline · 3 updates
  1. identified Sep 04, 2024, 01:08 PM UTC

    Our upstream provider, Auth0, is currently experiencing an issue which is affecting the ability to Login to Addigy. See https://status.auth0.com/incidents/3pkj2n46jhy8 for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

  2. monitoring Sep 04, 2024, 01:35 PM UTC

    Auth0 has implemented a fix and all services should be operating as expected, we are monitoring to confirm resolution.

  3. resolved Sep 04, 2024, 01:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 19, 2024

Elevated Timeout Errors with Automated Device Enrollment

Detected by Pingoru
Jul 19, 2024, 07:11 PM UTC
Resolved
Jul 22, 2024, 09:06 PM UTC
Duration
3d 1h
Affected: Addigy MDM Service
Timeline · 3 updates
  1. investigating Jul 19, 2024, 07:11 PM UTC

    We are currently investigating elevated errors with Automated Device Enrollment and receiving a timeout from https://mdmenrollment.apple.com. We will provide further updates as they become available.

  2. monitoring Jul 19, 2024, 10:44 PM UTC

    We are seeing certain organizations intermittently fail to perform Automated Device Enrollment scans for new devices. We have notified Apple, and are monitoring Apple's Status Page, and waiting for additional data to confirm root cause. If you are impacted, please contact [email protected] for a workaround.

  3. resolved Jul 22, 2024, 09:06 PM UTC

    A fix has been implemented, and the incident has been resolved.

Read the full incident report →