Addigy incident

Addigy LiveDesktop and LiveTerminal Service Error

Critical Resolved View vendor source →

Addigy experienced a critical incident on June 14, 2021 affecting Addigy LiveTerminal Service, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2021, 12:59 PM UTC
Resolved
Jun 14, 2021, 04:10 PM UTC
Duration
3h 11m
Detected by Pingoru
Jun 14, 2021, 12:59 PM UTC

Affected components

Addigy LiveTerminal Service

Update timeline

  1. investigating Jun 14, 2021, 12:59 PM UTC

    We are currently investigating an issue with the Addigy LiveDesktop and LiveTerminal. The New LiveTerminal should not generate any error.

  2. monitoring Jun 14, 2021, 01:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 14, 2021, 04:10 PM UTC

    This incident has been resolved.