Addigy incident

Addigy LiveTerminal v2 redirecting to Login Window

Major Resolved View vendor source →

Addigy experienced a major incident on June 18, 2021 affecting Addigy LiveTerminal Service, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2021, 02:18 PM UTC
Resolved
Jun 18, 2021, 05:24 PM UTC
Duration
3h 5m
Detected by Pingoru
Jun 18, 2021, 02:18 PM UTC

Affected components

Addigy LiveTerminal Service

Update timeline

  1. investigating Jun 18, 2021, 02:18 PM UTC

    We are currently investigating an issue with the Addigy LiveTerminal v2 redirecting to the login window. LiveTerminal v1 is not experiencing this issue currently.

  2. identified Jun 18, 2021, 02:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 18, 2021, 02:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 18, 2021, 05:24 PM UTC

    This incident has been resolved.