Addigy incident

Investigating Performance Issues in Interface

Major Resolved View vendor source →

Addigy experienced a major incident on December 16, 2021 affecting Addigy Cloud Interface, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2021, 08:17 PM UTC
Resolved
Dec 16, 2021, 10:28 PM UTC
Duration
2h 10m
Detected by Pingoru
Dec 16, 2021, 08:17 PM UTC

Affected components

Addigy Cloud Interface

Update timeline

  1. investigating Dec 16, 2021, 08:17 PM UTC

    We are currently investigating this issue.

  2. identified Dec 16, 2021, 08:40 PM UTC

    The issue has been identified with one of our upstream vendors. We are working with Cloudflare to try to mitigate the issue as much as possible until this incident is resolved. Details of the status can be viewed here: https://www.cloudflarestatus.com/

  3. monitoring Dec 16, 2021, 08:48 PM UTC

    Cloudflare has implemented a fix and we are monitoring the results.

  4. resolved Dec 16, 2021, 10:28 PM UTC

    This incident has been resolved.