Addigy incident

Addigy Cloud Interface Unavailable

Critical Resolved View vendor source →

Addigy experienced a critical incident on May 18, 2021 affecting Addigy Cloud Interface, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2021, 04:23 PM UTC
Resolved
May 18, 2021, 05:00 PM UTC
Duration
37m
Detected by Pingoru
May 18, 2021, 04:23 PM UTC

Affected components

Addigy Cloud Interface

Update timeline

  1. investigating May 18, 2021, 04:23 PM UTC

    We are currently investigating this issue.

  2. monitoring May 18, 2021, 04:27 PM UTC

    The services auto-remediated and caused two minutes of unavailability. We are reviewing the services further and will continue to monitor the behavior.

  3. resolved May 18, 2021, 05:00 PM UTC

    This incident has been resolved and the root cause has been identified. We will be implementing changes to prevent this behavior from reoccurring.