Addigy incident

Addigy LiveTerminal & LiveDesktop Service Unavailable

Critical Resolved View vendor source →

Addigy experienced a critical incident on July 22, 2021 affecting Addigy LiveTerminal Service, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2021, 11:03 AM UTC
Resolved
Jul 22, 2021, 12:22 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 22, 2021, 11:03 AM UTC

Affected components

Addigy LiveTerminal Service

Update timeline

  1. investigating Jul 22, 2021, 11:03 AM UTC

    We are currently investigating an issue with the Addigy LiveDesktop and LiveTerminal.

  2. identified Jul 22, 2021, 11:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 22, 2021, 11:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2021, 12:22 PM UTC

    This incident has been resolved.