Addigy incident

Addigy MDM Service Disruption

Critical Resolved View vendor source →

Addigy experienced a critical incident on March 11, 2024 affecting Addigy MDM Service, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2024, 03:51 PM UTC
Resolved
Mar 11, 2024, 07:33 PM UTC
Duration
3h 42m
Detected by Pingoru
Mar 11, 2024, 03:51 PM UTC

Affected components

Addigy MDM Service

Update timeline

  1. investigating Mar 11, 2024, 03:51 PM UTC

    We are currently investigating an issue with the Addigy MDM Service that may impact Automated Device Enrollment and MDM Profiles.

  2. identified Mar 11, 2024, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 11, 2024, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2024, 07:33 PM UTC

    This incident has been resolved.