Addigy experienced a critical incident on September 26, 2024 affecting Addigy Cloud Interface, lasting 2h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Addigy Cloud Interface
Update timeline
- investigating Sep 26, 2024, 03:38 PM UTC
We are currently investigating an issue with the Addigy Cloud Interface being unavailable.
- investigating Sep 26, 2024, 04:10 PM UTC
We are continuing to investigate this issue, however access to the interface and functions should be available.
- identified Sep 26, 2024, 05:07 PM UTC
We have identified the issue with our upstream infrastructure provider Amazon Web Services. The interface is currently operational.
- resolved Sep 26, 2024, 06:19 PM UTC
This incident has been resolved.