Addigy incident

Elevated Latency on Addigy Cloud Interface

Critical Resolved View vendor source →

Addigy experienced a critical incident on January 9, 2025 affecting Addigy Cloud Interface, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 04:26 PM UTC
Resolved
Jan 09, 2025, 04:57 PM UTC
Duration
30m
Detected by Pingoru
Jan 09, 2025, 04:26 PM UTC

Affected components

Addigy Cloud Interface

Update timeline

  1. identified Jan 09, 2025, 04:26 PM UTC

    Identified elevated latency on Addigy Cloud Interface, certain components may be slow to load. A fix has been put in place to mitigate the performance.

  2. monitoring Jan 09, 2025, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2025, 04:57 PM UTC

    This incident has been resolved.