addcraft incident

ALARM: "Presenter Public Server HTTPS Check Alarm" in US East (N. Virginia)

Notice Resolved View vendor source →

addcraft experienced a notice incident on June 10, 2021, lasting 9h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2021, 08:21 PM UTC
Resolved
Jun 11, 2021, 06:06 AM UTC
Duration
9h 45m
Detected by Pingoru
Jun 10, 2021, 08:21 PM UTC

Update timeline

  1. investigating Jun 10, 2021, 08:21 PM UTC

    Checks the alive success rate of HTTPS requests to backend.presenter-for-confluence.com/atlassian-connect.json via a Route53 Health Check. Threshold Crossed: 1 out of the last 1 datapoints [94.04411764705883 (10/06/21 20:16:00)] was less than the threshold (95.0) (minimum 1 datapoint for OK -> ALARM transition).

  2. investigating Jun 10, 2021, 08:46 PM UTC

    [Comment from Opsgenie]Steffen Müller closed alert: "ALARM: "Presenter Public Server HTTPS Check Alarm" in US East (N. Virginia)"

  3. resolved Jun 11, 2021, 06:06 AM UTC

    This was a false alarm caused by some hickup in the AWS data center, systems were operational all time through.