addcraft experienced a notice incident on August 26, 2022 affecting Presenter for Confluence Cloud Backend, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2022, 02:45 PM UTC
Checks the alive success rate of HTTPS requests to backend.presenter-for-confluence.com/atlassian-connect.json via a Route53 Health Check. Threshold Crossed: 3 datapoints [0.0 (26/08/22 14:40:00), 0.0 (26/08/22 14:35:00), 70.01488095238095 (26/08/22 14:30:00)] were less than the threshold (80.0).
- investigating Aug 26, 2022, 03:48 PM UTC
[Comment from Opsgenie]Steffen Müller acknowledged alert: "ALARM: "Presenter Public Server HTTPS Check Alarm" in US East (N. Virginia)"
- investigating Aug 26, 2022, 03:49 PM UTC
[Comment from Opsgenie]Steffen Müller closed alert: "ALARM: "Presenter Public Server HTTPS Check Alarm" in US East (N. Virginia)"
- resolved Aug 26, 2022, 03:56 PM UTC
Software security updates on the server had unintended side effects, causing a downtime of about 1h in our maintenance time window. We're sorry for the inconvinience.