Adalo Outage History

This incident has been resolved. The App Previewer and Published Apps are back to normal. Thank you for your patience.

Type: Incident Duration: 2 hours Affected Components: iOS Apr 14, 21:27:13 GMT+0 - Investigating - We are currently investigating an error with our iOS build servers causing higher than normal rates of failure. We will update as we get more information. Apr 14, 23:00:43 GMT+0 - Identified - iOS builds are currently failing due to third-party dependency that published a breaking change. We're working on a fix now and will update once it's deployed. Apr 14, 23:26:48 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 1 hour and 38 minutes Affected Components: App Previewer, App Editing Backend, App Editor Apr 9, 16:20:58 GMT+0 - Investigating - Some users are currently unable to load apps in the Builder. Our team is actively working to resolve this and will keep you updated on progress. Apr 9, 17:59:20 GMT+0 - Resolved - We’ve resolved the issue that was preventing some users from loading apps in the Builder. Everything should now be working normally. Thanks for your patience while we worked on this.

Type: Incident Duration: 1 hour and 1 minute Affected Components: Android Apr 6, 14:36:04 GMT+0 - Investigating - We are currently experiencing an outage, which is causing Android builds to fail. Our team is working to resolve it as soon as possible. We apologize for the inconvenience and will provide updates as they become available. Apr 6, 15:36:38 GMT+0 - Resolved - We are happy to announce that the issue with our build servers has been resolved, and builds are now succeeding for Android! We apologize for the inconvenience this may have caused and thank you for your patience while we worked to resolve it.

Type: Maintenance Duration: 1 hour Affected Components: iOS, Adalo Subdomains, Collections API, App Analytics, Collections, Maps, Stripe, App Editing Backend, App Editor, App Previewer, Notifications, Custom Domains, Android Feb 5, 05:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to update the Adalo infrastructure. Users may see intermittent connectivity issues during this period. Feb 5, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 5, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully

Type: Incident Duration: 6 hours and 39 minutes Affected Components: Adalo Subdomains, , iOS, Collections, Maps, Stripe, , Collections API, App Editing Backend, App Editor, App Previewer, Notifications, Custom Domains, , Android, , App Editing → Published Apps → Web Publishing → Publishing → Jan 19, 01:00:00 GMT+0 - Identified - Infrastructure providers have identified the issue and fixes have been implemented. Node replication is taking time to kick off and restore service to Adalo. Engineering team is working to expedite as fast as possible. Jan 19, 07:37:44 GMT+0 - Monitoring - This incident has been resolved. Jan 19, 07:38:49 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 1 day, 7 hours and 40 minutes Affected Components: App Analytics, Collections, , Collections API, Published Apps → Nov 11, 19:00:00 GMT+0 - Investigating - We’re currently investigating elevated timeout errors impacting some Adalo apps. Makers may experience slow load times, intermittent data errors (such as user property updates failing), or difficulty accessing certain parts of their apps. Nov 13, 02:39:34 GMT+0 - Resolved - This incident has been resolved. Nov 12, 05:03:34 GMT+0 - Monitoring - Our engineering team identified the root cause as excessive load on a specific database instance and have since rebalanced resources and stabilized performance. We’re continuing to monitor system health closely and have begun implementing measures to prevent similar issues in the future. These include better traffic distribution and additional monitoring for early warning signals.

Type: Incident Duration: 3 hours and 54 minutes Affected Components: Android, iOS, App Editing Backend, App Editor, App Previewer, , Custom Domains, Adalo Subdomains, , , App Editing → Web Publishing → Publishing → Jun 12, 22:03:46 GMT+0 - Resolved - This incident has been resolved. Jun 12, 18:41:23 GMT+0 - Identified - An additional service outage with NPM has been identified and may impact native builds. Jun 12, 18:10:00 GMT+0 - Identified - Some of the third-party services Adalo relies on are currently experiencing outages. As a result, you may notice issues with the Adalo Builder or images not loading correctly in your apps. We’re actively monitoring the situation and will provide updates as the impacted services are restored. Thank you for your patience!

Type: Maintenance Duration: 4 hours Affected Components: App Analytics, App Editing Backend, App Editor, Collections API, App Previewer Feb 2, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 2, 08:00:00 GMT+0 - Identified - We are rotating security credentials across backend services. This is a routine change and will cause a rolling update across our service components. Your access may be limited for several minutes during this update. We are reserving a four-hour window, but the work is expected to be completed within 30 minutes. Feb 2, 08:00:01 GMT+0 - Identified - Maintenance is now in progress

Type: Incident Affected Components: App Editing Backend, App Editor, App Previewer Dec 20, 15:40:00 GMT+0 - Resolved - The Adalo builder was temporarily unavailable and users were logged out.

Type: Maintenance Affected Components: Stripe, Maps, App Analytics, Notifications, App Editing Backend, iOS, App Editor, Android, Collections API, App Previewer, Collections Dec 3, 09:10:45 GMT+0 - Completed - We're working as fast as we can to optimise several services to deliver performance increases. If you find an issue, we encourage you to send in a [ticket](https://info.adalo.com/submit-a-support-ticket) with your app details, or shout out to us on the [Adalo Forum](https://forum.adalo.com/), so that we're able to act fast on any unintentional interruptions. We apologise for the disruption caused and appreciate your patience!

Type: Incident Duration: 1 day, 6 hours and 2 minutes Affected Components: Maps Nov 28, 12:07:20 GMT+0 - Investigating - Published Apps - Maps cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 28, 12:37:22 GMT+0 - Resolved - Published Apps - Maps is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 2 hours and 57 minutes Affected Components: Collections Nov 27, 08:01:41 GMT+0 - Investigating - Published Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 27, 08:04:38 GMT+0 - Resolved - Published Apps - Collections is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 2 hours and 56 minutes Affected Components: Collections API Nov 25, 14:12:14 GMT+0 - Investigating - Collections API cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 25, 14:15:10 GMT+0 - Resolved - Collections API is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 23 hours Affected Components: iOS Oct 19, 22:30:00 GMT+0 - Resolved - This was a thrid party dependency error and we have resolved this. For more information about this, please see [this forum post](https://forum.adalo.com/t/builds-failing-now-resolved-apple-update-issue-click-for-further-info/50588)! Apologies for the inconvenience. If you see any ongoing issues that appear related to this, [please submit a support ticket](https://info.adalo.com/submit-a-support-ticket) and we will investigate further. Oct 18, 23:30:00 GMT+0 - Investigating - We are currently investigating an error with our Native App Build servers causing higher than normal rates of failure on iOS builds or issues with Apple credentials. We will update as we get more information.

Type: Incident Duration: 1 day, 14 hours and 21 minutes Affected Components: iOS Oct 8, 04:56:00 GMT+0 - Investigating - We are currently experiencing an outage, which is causing some iOS builds to fail. Our team is aware of the issue and is working to resolve it as soon as possible. We apologize for the inconvenience and will provide updates as they become available. Oct 9, 19:17:20 GMT+0 - Resolved - We are happy to announce that the issue with our build servers has been resolved, and builds are now succeeding for iOS! We apologize for the inconvenience this may have caused and thank you for your patience while we worked to resolve it.

Type: Incident Duration: 6 hours and 20 minutes Affected Components: Collections API, Collections Oct 2, 17:58:24 GMT+0 - Investigating - We are currently investigating this incident and will update as soon as we have more information. Oct 3, 00:18:01 GMT+0 - Resolved - Hey all! We're happy to say that the issue with the Adalo Collections and Adalo API has been fixed, and it's back up and running! Thanks for your patience while we worked on the problem. Let us know if you have any more issues

Type: Incident Duration: 1 hour and 5 minutes Affected Components: Stripe, Maps, App Analytics, Notifications, App Editing Backend, iOS, App Editor, Android, Collections API, App Previewer, Collections Aug 14, 23:26:00 GMT+0 - Monitoring - We're currently experiencing an outage affecting iOS and Android builds. One of our dependencies, GitHub, has an outage which has affected us downstream. We're monitoring the status and will provide updates soon. Thanks for your patience! Aug 15, 00:31:05 GMT+0 - Resolved - Github's issues have been resolved and our build process is back to fully operational.

Type: Incident Duration: 5 hours and 37 minutes Affected Components: Collections Aug 3, 22:08:48 GMT+0 - Investigating - We are currently investigating this incident. Aug 4, 03:45:42 GMT+0 - Resolved - After monitoring our servers, we can confirm Adalo Collections are stable. We apologise for the inconvenience caused.

Type: Incident Duration: 1 hour and 8 minutes Affected Components: Android Jul 26, 10:30:16 GMT+0 - Monitoring - The external dependency is reporting as stable. We're running test builds on our own internal apps to confirm. Jul 26, 09:41:00 GMT+0 - Monitoring - Android builds are intermittently failing due to an external dependency experiencing an outage. If your Android builds, please try again. Jul 26, 10:49:10 GMT+0 - Resolved - We're seeing Android builds complete successfully. Thanks for your patience!

Type: Incident Affected Components: Stripe, Maps, Notifications, App Editing Backend, App Editor, App Previewer, Collections Jun 8, 22:37:31 GMT+0 - Resolved - Some app databases are not responding. We are currently investigating this incident and will have it resolved as soon as possible.

Type: Incident Duration: 57 minutes Affected Components: iOS, Android Jun 3, 19:00:00 GMT+0 - Investigating - We are currently investigating an error with our Native App Build servers causing higher than normal rates of failure on builds. We will update as we get more information. Jun 3, 19:57:20 GMT+0 - Resolved - We have resolved this incident and builds are now completing successfully on both iOS and Android. We have restarted builds that were affected. If you see any ongoing issues that appear related to this, [please submit a support ticket](https://info.adalo.com/submit-a-support-ticket) and we will investigate further.