Acuity Scheduling incident

Issue with reminder notifications

Notice Resolved View vendor source →

Acuity Scheduling experienced a notice incident on January 9, 2025 affecting Acuity Scheduling, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 02:10 PM UTC
Resolved
Jan 09, 2025, 03:10 PM UTC
Duration
59m
Detected by Pingoru
Jan 09, 2025, 02:10 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. identified Jan 09, 2025, 02:10 PM UTC

    Some customers may be experiencing an issue with reminder notifications. The issue is being investigated.

  2. monitoring Jan 09, 2025, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2025, 03:10 PM UTC

    This incident has been resolved.