Acuity Scheduling incident

Acuity Scheduling Admin App Service Disruption

Minor Resolved View vendor source →

Acuity Scheduling experienced a minor incident on March 6, 2025 affecting Acuity Scheduling, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 03:51 PM UTC
Resolved
Mar 06, 2025, 05:38 PM UTC
Duration
1h 46m
Detected by Pingoru
Mar 06, 2025, 03:51 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Mar 06, 2025, 03:51 PM UTC

    We are currently experiencing a service disruption with the Acuity Scheduling Admin App. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. monitoring Mar 06, 2025, 03:57 PM UTC

    A fix is in place and service has restored for the Admin mobile app. We are continuing to monitor.

  3. investigating Mar 06, 2025, 04:41 PM UTC

    We are still experiencing errors on the Acuity Scheduling Admin mobile app. Our Engineering team is continuing to investigate.

  4. monitoring Mar 06, 2025, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 06, 2025, 05:38 PM UTC

    A fix has been implemented. This incident has been resolved.