Acuity Scheduling incident

Issues using PayPal at checkout to pay for Acuity Scheduling subscriptions

Minor Resolved View vendor source →

Acuity Scheduling experienced a minor incident on March 27, 2025 affecting Acuity Scheduling, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 06:10 PM UTC
Resolved
Mar 27, 2025, 09:37 PM UTC
Duration
3h 26m
Detected by Pingoru
Mar 27, 2025, 06:10 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Mar 27, 2025, 06:10 PM UTC

    We’re currently experiencing issues with using PayPal at checkout to pay for Acuity Scheduling subscriptions. Our Engineering team is working to identify the root cause and implement a solution. We will provide an update as soon as possible.

  2. identified Mar 27, 2025, 06:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 27, 2025, 09:00 PM UTC

    We are continuing to work on a fix for the issue.

  4. resolved Mar 27, 2025, 09:37 PM UTC

    This incident has been resolved.