Acuity Scheduling incident

Acuity Scheduling Webhooks missing appointment data

Minor Resolved View vendor source →

Acuity Scheduling experienced a minor incident on March 28, 2025 affecting Acuity Scheduling, lasting 13h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 12:00 AM UTC
Resolved
Mar 28, 2025, 01:08 PM UTC
Duration
13h 8m
Detected by Pingoru
Mar 28, 2025, 12:00 AM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Mar 28, 2025, 12:21 PM UTC

    Acuity Scheduling Webhooks are being sent without appointment data. We're investigating the cause and will provide an update as soon as possible.

  2. investigating Mar 28, 2025, 12:29 PM UTC

    We are continuing to investigate the issue.

  3. monitoring Mar 28, 2025, 12:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 28, 2025, 01:08 PM UTC

    This incident has been resolved.