Acuity Scheduling incident

Acuity customers are experiencing increased latency and intermittent errors.

Minor Resolved View vendor source →

Acuity Scheduling experienced a minor incident on April 10, 2025 affecting Acuity Scheduling, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 02:06 PM UTC
Resolved
Apr 10, 2025, 04:10 PM UTC
Duration
2h 4m
Detected by Pingoru
Apr 10, 2025, 02:06 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Apr 10, 2025, 02:06 PM UTC

    We are currently investigating the issue.

  2. identified Apr 10, 2025, 02:37 PM UTC

    The root cause has been identified and we are working on a fix.

  3. monitoring Apr 10, 2025, 03:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2025, 04:10 PM UTC

    This incident has been resolved.