Acuity Scheduling incident

Error when logging in to Acuity

Critical Resolved View vendor source →

Acuity Scheduling experienced a critical incident on July 28, 2025 affecting Acuity Scheduling, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 03:07 PM UTC
Resolved
Jul 28, 2025, 04:11 PM UTC
Duration
1h 3m
Detected by Pingoru
Jul 28, 2025, 03:07 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Jul 28, 2025, 03:07 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 28, 2025, 03:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 28, 2025, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 28, 2025, 03:32 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jul 28, 2025, 04:09 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 28, 2025, 04:11 PM UTC

    This incident has been resolved.