Acuity Scheduling incident

Acuity loading

Major Resolved View vendor source →

Acuity Scheduling experienced a major incident on October 1, 2025 affecting Acuity Scheduling, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 02:48 AM UTC
Resolved
Oct 01, 2025, 04:14 AM UTC
Duration
1h 26m
Detected by Pingoru
Oct 01, 2025, 02:48 AM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Oct 01, 2025, 02:48 AM UTC

    We're investigating issues with Acuity loading.

  2. investigating Oct 01, 2025, 03:20 AM UTC

    We’re continuing to investigate this issue

  3. investigating Oct 01, 2025, 03:21 AM UTC

    We’re continuing to investigate this issue

  4. monitoring Oct 01, 2025, 03:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 01, 2025, 04:14 AM UTC

    This issue has been resolved.