ActiveProspect incident
LeadsBridge - TikTok Lead Ads disruptions
ActiveProspect experienced a notice incident on January 26, 2026 affecting LeadsBridge, lasting 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 26, 2026, 10:59 AM UTC
We are investigating an issue affecting the TikTok Lead Generation integration. Our initial findings indicate a potential TikTok API outage. This issue is impacting the bridge editor and may also be impacting lead synchronization. We are actively monitoring the situation and will provide updates as more information becomes available.
- identified Jan 26, 2026, 11:28 AM UTC
We have identified the TikTok API responsible for the issue. This API is currently returning errors, which is impacting lead synchronization. We continue to monitor the situation and will share further updates as they become available.
- monitoring Jan 26, 2026, 04:52 PM UTC
The outage affecting the TikTok Lead Generation API has been resolved. The API is no longer returning errors, and lead synchronization has resumed successfully. We will continue to monitor the situation to ensure ongoing stability.
- resolved Jan 27, 2026, 08:00 AM UTC
It's confirmed that the TikTok API error is no longer occurring. The incident is resolved