ActiveProspect experienced a major incident on March 30, 2023 affecting TrustedForm Application and TrustedForm Certify, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
TrustedForm ApplicationTrustedForm Certify
Update timeline
- investigating Mar 30, 2023, 02:05 PM UTC
We are currently investigating an ongoing issue that is negatively impacting our TrustedForm application's ability to create new certificates.
- monitoring Mar 30, 2023, 03:10 PM UTC
TrustedForm is now operating normally. We will continue to monitor it and investigate the impact of this incident.
- resolved Mar 30, 2023, 07:56 PM UTC
TrustedForm has been processing normally since 9a CDT.