ActiveProspect incident

Infrastructure Provider Degradation

Minor Resolved View vendor source →

ActiveProspect experienced a minor incident on June 13, 2023 affecting LeadConduit and TrustedForm Application and 1 more component, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:06 PM UTC
Resolved
Jun 13, 2023, 11:02 PM UTC
Duration
2h 56m
Detected by Pingoru
Jun 13, 2023, 08:06 PM UTC

Affected components

LeadConduitTrustedForm ApplicationActiveProspect IDTrustedForm Facebook

Update timeline

  1. investigating Jun 13, 2023, 08:06 PM UTC

    We are aware of an issue with our Infrastructure Provider that started around 2pm CT. Our services are functional at the moment, some functionality may be delayed. We are working to mitigate the impact.

  2. monitoring Jun 13, 2023, 08:49 PM UTC

    Our services are resuming normal functionality. We are working internally to ensure everything is in order. We have no reason to believe any data was lost.

  3. resolved Jun 13, 2023, 11:02 PM UTC

    This incident has been resolved.