ActiveProspect incident
Degraded Performance: TrustedForm Certify SDK
ActiveProspect experienced a notice incident on July 14, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 14, 2023, 07:50 PM UTC
An issue was discovered in a newly deployed version (1.9.0) of the TrustedForm Certify SDK. Some pages that use the SDK inside an IFrame were not generating certificates. These changes were rolled back to version 1.8.39 at 10:07AM on July 13. 1.9.0 was deployed at 2:48PM CDT on July 12.