ActiveProspect incident

Delay in Certificate archiving

Minor Resolved View vendor source →

ActiveProspect experienced a minor incident on July 13, 2023 affecting TrustedForm Application, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2023, 03:07 PM UTC
Resolved
Jul 13, 2023, 10:02 PM UTC
Duration
6h 55m
Detected by Pingoru
Jul 13, 2023, 03:07 PM UTC

Affected components

TrustedForm Application

Update timeline

  1. investigating Jul 13, 2023, 03:07 PM UTC

    We are currently investigating an issue that may cause a delay in certificate archiving and auto retaining certificates.

  2. monitoring Jul 13, 2023, 05:12 PM UTC

    We are continuing to monitor a delay in extending certificate retain windows, however archiving and auto retaining certificate times have returned to normal.

  3. resolved Jul 13, 2023, 10:02 PM UTC

    The number of certificates waiting to be extended continues to drop. We will continue to monitor for any further unexpected delays in extending, retaining and auto retaining certificates.