ActiveProspect experienced a minor incident on November 17, 2023 affecting LeadConduit, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
LeadConduit
Update timeline
- identified Nov 17, 2023, 06:12 PM UTC
Some customers using LeadConduit to access TrustedForm "v4" functionality may see an elevated error rate due to misconfiguration. We are working to rectify the issue as quickly as possible.
- monitoring Nov 17, 2023, 06:38 PM UTC
The issue has been fixed and we are monitoring performance.
- resolved Nov 17, 2023, 07:13 PM UTC
This incident has been resolved.