ActiveProspect incident

Suppressionlist Lists missing

Critical Resolved View vendor source →

ActiveProspect experienced a critical incident on September 17, 2024 affecting SuppressionList, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 10:09 PM UTC
Resolved
Sep 17, 2024, 10:39 PM UTC
Duration
29m
Detected by Pingoru
Sep 17, 2024, 10:09 PM UTC

Affected components

SuppressionList

Update timeline

  1. identified Sep 17, 2024, 10:09 PM UTC

    We have identified an issue that is causing Suppressionlists to not appear on customer accounts, we are rolling out a fix currently.

  2. identified Sep 17, 2024, 10:28 PM UTC

    We have deployed a fix. The service is recovering and we are continuing to monitor.

  3. monitoring Sep 17, 2024, 10:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2024, 10:39 PM UTC

    This incident has been resolved.