ActiveProspect incident

Errors in Telesign append step

Notice Resolved View vendor source →

ActiveProspect experienced a notice incident on October 4, 2024 affecting LeadConduit, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2024, 04:33 PM UTC
Resolved
Oct 04, 2024, 05:17 PM UTC
Duration
44m
Detected by Pingoru
Oct 04, 2024, 04:33 PM UTC

Affected components

LeadConduit

Update timeline

  1. identified Oct 04, 2024, 04:33 PM UTC

    An update to LeadConduit's "phone" data-type is causing the Telesign integration to error. A fix is ready and will be deployed shortly.

  2. resolved Oct 04, 2024, 05:17 PM UTC

    The fix for this error has been deployed, and calls to the Telesign add-on are working correctly again.