ActiveProspect incident

Degraded Performance: TrustedForm Certify SDK

Notice Resolved View vendor source →

ActiveProspect experienced a notice incident on July 13, 2023, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2023, 03:00 PM UTC
Resolved
Jul 13, 2023, 07:48 PM UTC
Duration
4h 48m
Detected by Pingoru
Jul 13, 2023, 03:00 PM UTC

Update timeline

  1. resolved Jul 14, 2023, 07:50 PM UTC

    An issue was discovered in a newly deployed version (1.9.0) of the TrustedForm Certify SDK. Some pages that use the SDK inside an IFrame were not generating certificates. These changes were rolled back to version 1.8.39 at 10:07AM on July 13. 1.9.0 was deployed at 2:48PM CDT on July 12.