Actimo experienced a minor incident on January 9, 2023 affecting Rest API and Admin Interface and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Rest APIAdmin InterfaceActimo Message viewer
Update timeline
- identified Jan 09, 2023, 03:37 PM UTC
Due to increased traffic (10-20x) some of the services responds slower than usual
- resolved Jan 09, 2023, 05:02 PM UTC
This incident has been resolved.
- postmortem Jan 09, 2023, 05:05 PM UTC
**Incident summary:** some api response times were slower than normal **Description**: DDOS attack started at 9:00 CET and affected our load balancing infrastructure. **Resolution:** After fencing certain subnets and increasing our capacity, all systems reporting as operational