Actimo incident

Actimo - www.actimo.com instability

Major Resolved View vendor source →

Actimo experienced a major incident on January 27, 2025 affecting Actimo corporate site (Actimo.com), lasting 22h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 10:37 AM UTC
Resolved
Jan 28, 2025, 08:53 AM UTC
Duration
22h 16m
Detected by Pingoru
Jan 27, 2025, 10:37 AM UTC

Affected components

Actimo corporate site (Actimo.com)

Update timeline

  1. investigating Jan 27, 2025, 10:37 AM UTC

    The www.actimo.com webpage is experiencing instability. We are currently investigating the issue.

  2. investigating Jan 27, 2025, 10:38 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 27, 2025, 11:20 AM UTC

    Vendor has located the issue and working on a fix.

  4. investigating Jan 27, 2025, 02:30 PM UTC

    The issues is still being fixed. Users that use the landing page to access the Actimo service, will be redirected to the service directly.

  5. investigating Jan 28, 2025, 08:53 AM UTC

    The fix is applied and the site is available now.

  6. resolved Jan 28, 2025, 08:53 AM UTC

    This incident has been resolved.