Acquired experienced a critical incident on January 3, 2023 affecting Payouts and Hosted Payment Page and 1 more component, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
PayoutsHosted Payment PageCard API
Update timeline
- investigating Jan 03, 2023, 08:35 AM UTC
We are currently experiencing issues affecting payment processing - API requests are not currently receiving a responses. Our team is working to identify the problem and we will update you shortly on progress.
- monitoring Jan 03, 2023, 08:37 AM UTC
A fix has been implemented and we are monitoring platform performance.
- resolved Jan 03, 2023, 10:57 AM UTC
This incident has now been resolved - the platform is operating as normal. We apologise for any inconvenience caused.