Acquired incident

Card Processing Issues

Notice Resolved View vendor source →

Acquired experienced a notice incident on April 23, 2023 affecting Hosted Payment Page and Card API, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2023, 04:27 PM UTC
Resolved
Apr 23, 2023, 05:05 PM UTC
Duration
38m
Detected by Pingoru
Apr 23, 2023, 04:27 PM UTC

Affected components

Hosted Payment PageCard API

Update timeline

  1. investigating Apr 23, 2023, 04:27 PM UTC

    There is currently an intermittent MasterCard authentication issue which we are monitoring. This appears to be an industry wide event and is not limited to Acquired. Please note other card schemes including Visa and Amex continue to process as normal.

  2. resolved Apr 23, 2023, 05:05 PM UTC

    This incident has been resolved.