Acquired incident

Third Party Processing Issue

Notice Resolved View vendor source →

Acquired experienced a notice incident on August 28, 2023 affecting Hosted Payment Page and Card API, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2023, 09:02 AM UTC
Resolved
Aug 28, 2023, 09:26 AM UTC
Duration
23m
Detected by Pingoru
Aug 28, 2023, 09:02 AM UTC

Affected components

Hosted Payment PageCard API

Update timeline

  1. investigating Aug 28, 2023, 09:02 AM UTC

    One of our acquirer banks, Cashflows, is experiencing intermittent processing issues. These issues first commenced at circa 9AM and are on-going. Their team is investigating and working to restore normal services ASAP. We will continue to update you. Please note Acquired.com is processing as normal and not experiencing any technical issues.

  2. monitoring Aug 28, 2023, 09:12 AM UTC

    As of 10AM, normal services have been restored on the Cashflows side. We're continuing to monitor traffic.

  3. resolved Aug 28, 2023, 09:26 AM UTC

    This incident has now been resolved.