Acquired experienced a critical incident on August 21, 2024 affecting Payouts, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Payouts
Update timeline
- investigating Aug 21, 2024, 10:25 AM UTC
We are currently experiencing issues affecting the processing of faster payments. Our team is working to identify the problem and is liaising with our 3rd Party banking partner. We will update you shortly on progress.
- resolved Aug 21, 2024, 02:19 PM UTC
The issue is now fully resolved and our platform is stable and operating as normal. Thank you for your patience and we apologise for the inconvenience caused to your business.