Acquired incident

Trust Payments Settlement Delays

Notice Resolved View vendor source →

Acquired experienced a notice incident on January 31, 2025 affecting Payments API and Hosted Payment Page and 1 more component, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 04:39 PM UTC
Resolved
Feb 03, 2025, 01:17 PM UTC
Duration
2d 20h
Detected by Pingoru
Jan 31, 2025, 04:39 PM UTC

Affected components

Payments APIHosted Payment PageCard API

Update timeline

  1. monitoring Jan 31, 2025, 04:39 PM UTC

    We have been notified by our acquiring partner, Trust Payments, of a delay in their settlements today and they are working towards a solution. For real-time updates, please refer to the Trust Payments status page: https://status.trustpayments.com/ We will continue to monitor the situation and provide updates as we receive more information. If you have any questions, please reach out to our support team.

  2. resolved Feb 03, 2025, 01:17 PM UTC

    This incident has been resolved.