Acquired experienced a minor incident on April 25, 2025 affecting Pay by Bank, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Pay by Bank
Update timeline
- identified Apr 25, 2025, 08:08 AM UTC
We are currently experiencing an issue with the Pay by Bank payments on our Hosted Checkout. Our team is investigating and working to resolve the issue as quickly as possible. Other payment methods remain unaffected. Direct API Pay by Bank integrations are not affected.
- monitoring Apr 25, 2025, 09:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2025, 11:42 AM UTC
This incident has been resolved.