ACME Technologies incident

Platform Service Disruption - Backoffice

Critical Resolved View vendor source →

ACME Technologies experienced a critical incident on January 6, 2026 affecting ACME Backoffice (B2B), lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 02:15 PM UTC
Resolved
Jan 06, 2026, 03:32 PM UTC
Duration
1h 16m
Detected by Pingoru
Jan 06, 2026, 02:15 PM UTC

Affected components

ACME Backoffice (B2B)

Update timeline

  1. investigating Jan 06, 2026, 02:15 PM UTC

    ACME is experiencing a service disruption that is impacting the ACME Backoffice (B2B) application. ACME eCommerce is operational. Our engineering team is investigating the issue, and we will update this incident as soon as possible.

  2. investigating Jan 06, 2026, 02:57 PM UTC

    We are continuing to investigate this issue. Thank you for your patience.

  3. monitoring Jan 06, 2026, 03:22 PM UTC

    We have applied a fix, and service is normalizing. You may need to refresh your browser before logging in again.

  4. resolved Jan 06, 2026, 03:32 PM UTC

    This incident has been resolved.