Aclarian incident

GL APIs, Database, and 1 other service are down

Major Resolved View vendor source →

Aclarian experienced a major incident on September 26, 2026 affecting Portal (Database) and General Ledger (GL APIs) and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2026, 11:34 PM UTC
Resolved
Sep 27, 2026, 01:48 AM UTC
Duration
2h 13m
Detected by Pingoru
Sep 26, 2026, 11:34 PM UTC

Affected components

Portal (Database)General Ledger (GL APIs)General Ledger (GL Datebase)

Update timeline

  1. investigating Sep 26, 2026, 11:34 PM UTC

    Database went down.

  2. resolved Sep 27, 2026, 01:48 AM UTC

    GL Datebase recovered.