AccuWeather experienced a minor incident on May 13, 2020 affecting Enterprise API and Developer Portal API, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise APIDeveloper Portal API
Update timeline
- identified May 13, 2020, 01:36 PM UTC
We have identified an issue causing degraded performance with our API Services. During this time, some customers may experience latency with their API response and/or increased error rates. We apologize for any impact this is causing and are working to restore services.
- monitoring May 13, 2020, 01:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2020, 01:55 PM UTC
This incident has been resolved.