AccuWeather experienced a minor incident on June 1, 2020 affecting Enterprise API, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise API
Update timeline
- investigating Jun 01, 2020, 06:40 PM UTC
We have identified an issue causing degraded performance with our API Services. During this time, some customers may experience latency with their API response and/or increased error rates. We apologize for any impact this is causing and are working to restore services.
- identified Jun 01, 2020, 07:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 01, 2020, 07:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 01, 2020, 07:54 PM UTC
This incident has been resolved.