AccuWeather incident

Enterprise API Degraded Performance

Minor Resolved View vendor source →

AccuWeather experienced a minor incident on June 3, 2020 affecting Enterprise API and Developer Portal API, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2020, 02:21 PM UTC
Resolved
Jun 03, 2020, 03:24 PM UTC
Duration
1h 2m
Detected by Pingoru
Jun 03, 2020, 02:21 PM UTC

Affected components

Enterprise APIDeveloper Portal API

Update timeline

  1. investigating Jun 03, 2020, 02:21 PM UTC

    We are investigating an issue causing degraded performance with our API Services. During this time, some customers may experience latency with their API response and/or increased error rates. We apologize for any impact this is causing and are working to restore services.

  2. monitoring Jun 03, 2020, 03:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2020, 03:24 PM UTC

    This incident has been resolved.